Independent Clarity You Can Trust
Independent Window and Door Inspection Reports
Get a clear, impartial assessment of a window, door or glazing installation with an inspection carried out by an experienced industry professional. CGW Installations provides independent inspection reports for homeowners and installers who need clarity about the quality, condition or compliance of completed installation work. Whether you are concerned about possible defects or need a more comprehensive review of an installation, we provide clear findings in an electronically prepared written report.
An Impartial View of the Work
Clear Answers When an Installation Is Disputed
Problems with windows and doors are not always straightforward. A homeowner may believe that an installation is faulty, while the installer may feel that the work has been completed correctly.
CGW Installations can inspect the installation as an independent third party and provide an objective assessment of what is visible, how the products operate and whether there are identifiable concerns with the workmanship or installation.
Our reports are available to both homeowners and installers. They are intended to provide clarity, support constructive discussions and help the parties understand what may need attention.
Important: CGW Installations’ Defect Reports and Condition Reports are not prepared for use in litigation, court proceedings or contractual dispute resolution.
Support for Both Sides
Who Are Inspection Reports For?
For Homeowners
You may have recently had windows or doors installed but believe that the workmanship, operation or finished appearance is not of an acceptable standard.
An independent inspection can help identify visible defects, assess how the installation functions and provide a clearer understanding of whether remedial work may be required.
The report can also help you communicate your concerns more clearly with the original installer, particularly where you are unsure whether the problem relates to the product, fitting or surrounding finish.
For Installers
A customer may have raised concerns about completed work, withheld payment or made a complaint that you believe does not accurately reflect the quality of the installation.
An independent report can provide a third-party assessment of the completed work, identify any genuine defects and highlight areas that appear to have been installed to an acceptable standard.
This can provide useful clarification and help both parties discuss the installation using a clear written record of the findings.
Choose the Right Inspection Report
Defect Report
From £249 Including VAT
A focused, entry-level inspection for specific concerns involving window and door installations.
The inspection typically takes between 30 and 60 minutes on site and is followed by an electronically prepared written report.
The report can consider relevant Building Regulations, the suitability of the product, installation quality, visible damage, marks within the glass and the functionality of the installation.
This option is most suitable where a specific fault or a limited number of concerns needs to be assessed.
Not for use in litigation, court proceedings or contractual dispute resolution.
Choose the Right Inspection Report
Condition Report
From £499 Including VAT
A comprehensive, item-by-item inspection of windows, doors, conservatories or roof lights.
The inspection typically takes between two and four hours on site and is followed by a bespoke written report supplied as a PDF.
The report can consider relevant Building Regulations, product suitability, installation quality, visible damage, marks within the glass and the functionality of each inspected item.
Where appropriate, the report can also include recommendations for remedial work. Guide prices for potential remedial work may be provided upon request.
This option is most suitable where a complete installation or larger number of items requires a detailed assessment.
Not for use in litigation, court proceedings or contractual dispute resolution.
Helping You Make the Right Choice
Which Report Do You Need?
A Defect Report is generally best where there is a specific concern involving one or a small number of windows or doors.
A Condition Report is more suitable where a complete installation needs to be assessed item by item, or where several windows, doors, a conservatory or roof lights are involved.
We can discuss the circumstances with you before booking and recommend the most appropriate report for your situation.
Final pricing will depend on the number of items, the complexity of the inspection, the property location and the amount of time required on site.
Straightforward from Start to Finish
Our Inspection Process
Initial Enquiry
Contact CGW Installations with details of the installation and the concerns that have been raised. Photographs, invoices, guarantees or relevant correspondence may be helpful at this stage.
Confirm the Right Report
We will review the information provided, recommend either a Defect Report or Condition Report and confirm the price before the inspection is booked.
On-Site Inspection
The installation will be examined on site, with visible defects, operational concerns and relevant installation details recorded.
Written Report
Following the visit, you will receive a clear, electronically prepared report setting out the findings. Reports are normally supplied within 7 to 10 working days.
Practical Experience, Impartial Findings
Why Choose CGW Installations?
More Than 25 Years’ Experience
Our inspections are supported by extensive hands-on experience in construction, glazing, door installation, repairs and finishing work.
Independent and Impartial
We provide an objective assessment of the installation and do not attend with the intention of supporting either party.
Clear, Evidence-Based Reports
Our reports are written to explain the findings clearly, without unnecessary jargon or overly complicated technical language.
Local Inspection Service
CGW Installations provides independent inspections across Coventry, Warwickshire and surrounding areas.
Important Information Before Booking
Report Limitations
Defect Reports and Condition Reports are designed to provide independent technical information and help the relevant parties understand the condition of an installation.
They are not expert-witness reports and cannot be used in litigation, court proceedings or formal contractual dispute resolution.
Inspections are primarily visual and functional. They do not normally include destructive investigation, dismantling products or accessing concealed parts of the installation unless this has been agreed separately in advance.
The report records the visible and accessible condition of the installation at the time of the visit. Hidden defects that cannot be identified through a visual or functional inspection may not be included.
Your Questions Answered
Frequently Asked Questions
Defect Reports start from £249 including VAT, while Condition Reports start from £499 including VAT.
The final price will depend on the number of items being inspected, the complexity of the concerns, the property location and the amount of time required on site.
Request an Independent Inspection
Whether you are a homeowner concerned about completed work or an installer seeking an impartial assessment following a complaint, CGW Installations can help you understand the installation more clearly. Contact us with details of the work and the concerns raised, and we will advise which report is most appropriate.